WIP SOFTWARE
WEBSITE PRIVACY POLICY
THIS PRIVACY POLICY CONTAINS LEGAL OBLIGATIONS. PLEASE READ THIS PRIVACY POLICY BEFORE USING THIS WEBSITE AND ANY WIP PRODUCTS AND SERVICES.
Last Update: March, 2013
WIP Software ("WIP", "we" or "us") delivers web-based small and medium business accounting software solutions for today's unique work environments and mobile workforces. As a cloud application, our products and services are accessible anywhere with an internet connection and on any device including your desktop, laptop, tablet or smart phone. WIP uses this Website to provide you with access to online products and services, including WIP Books, WIP Books Plus, WIP Manager, WIP Accounting and other unique WIP Modules which add additional functionality to the other products and services (the "WIP Products and Services"). WIP also uses the Website to provide you with information about the WIP Products and Services and to provide online troubleshooting solutions.
For the purposes of this privacy policy (the "Privacy Policy"), the term "Website" means www.wipsoftware.com and all its related webpages and websites (including without limitation any mobile optimized website), but does not include any third party websites which are linked to or may link from this website whether or not such third party websites are used in association with the WIP Products and Services.
The Privacy Policy describes how WIP collects, protects, uses and discloses Personal Information that is collected by WIP or provided by you as you use the Website and the WIP Products and Services.
To take advantage of some of the features of the Website you will have to provide us with your Personal Information. We need to collect, use and disclose your Personal Information when you create an account with us and when you subscribe for access to the WIP Products and Services. As you use the WIP Products and Services, you will from time to time send us your business’ financial, employment, customer and supplier information, which may include Personal Information about third parties.
You represent and warrant to us that you have complied with all applicable privacy laws in collecting, using and disclosing the Personal Information of such third parties, including obtaining any required consents, and you agree to indemnify and save harmless WIP, its affiliates, subsidiaries, directors, officers, employees and agents for any demand, liability or claim arising out of your collection, use and disclosure of the Personal Information of such third parties.
Personal Information
"Personal information" means information about an identifiable individual, other than his or her job title and business contact information. For the purpose of the Privacy Policy, "Personal Information" means personal information that is collected by us or supplied to us through the Website in order to operate the Website and provide the WIP Products and Services. See "Collection of Information" below for a more detailed list of the various reasons why WIP collects Personal Information.
"Personal Information" may include, but is not limited to, a person’s name, email address, residential address, telephone number, payment card information and other billing information. If you subscribe for certain WIP Modules, Personal Information may also include information about you, your business’ employees, agents, contractors and representatives, including employment status, hours worked, date of hire, rate of pay and taxes paid or payable.
Application of the Privacy Policy
The Privacy Policy applies to Personal Information collected by, or supplied to, WIP through the Website and the WIP Products and Services.
The Website contains links to third party websites (the "Links") that are not controlled or operated by WIP. The Links are maintained by the third parties who have their own website privacy policies and their own terms and conditions of use. This Privacy Policy does not apply to any of the Links and WIP is not responsible for any Personal Information disclosed by virtue of those Links or for the privacy practices of any operators or sponsors of the Links. To determine how Personal Information will be treated when accessing or using the Links, you must read the Privacy Policy, if any, that applies to each of the Links.
We partner with third party service providers and vendors to provide access to existing payment gateways. This Privacy Policy only applies to the Personal Information that WIP collects and uses, or is supplied, through the operation of the Website and the WIP Products and Services. Any Personal Information disclosed to any third party service providers is dealt with in accordance with the privacy policies adopted by each of those service providers. Individuals are encouraged to review the website privacy policies maintained by each of those service providers to understand how their Personal Information will be used by those entities to process requests.
The Website may offer access to support forums. You should be aware that any information provided in these areas may be viewed, collected and used by others who access such forums. We take no responsibility for any information which you or those additional users added to your account post or publish in such forums. From time to time, we may create from your information additional help sections that are accessible by other users for the sole purpose of providing troubleshooting support. In doing so, we will first remove any Personal Information to protect your privacy and ensure the generic nature of the information.
Acceptance of the Privacy Policy and any Revisions to the Privacy Policy
By accessing or using the Website or any of the WIP Products and Services you agree to accept the Privacy Policy. If you do not accept the Privacy Policy you must not access or use the Website or any of the WIP Products and Services.
WIP may, at any time without notice (subject to the following paragraph) or liability, revise the Privacy Policy. You should periodically revisit this posting to review any revisions to the Privacy Policy. If you continue to access or use the Website or any of the WIP Products and Services after any revisions to the Privacy Policy are posted you will be deemed to have accepted those revisions.
If we make a material change to the Privacy Policy, we will notify you by email to the email address specified in your account or by means of a notice on the Website prior to the change becoming effective.
Collection of Information
We collect and store information, which may include Personal Information, for the following purposes:
- to process subscriptions for the WIP Products and Services through the Website;
- to provide a user with the WIP Products and Services;
- to manage an individual’s account with WIP;
- to respond to inquiries about WIP and the Website made through the Website;
- to troubleshoot problems with the Website and the WIP Products and Services and to improve the Website and the WIP Products and Services;
- to enforce the Website Terms of Use;
- to conduct marketing, including promotional activities;
- to conduct surveys; and
- to take any other action required or permitted by law.
We use "cookie" technology to ensure secure navigation of certain parts of the Website. Cookies are small amounts of data that are transferred from WIP’s server to your computer’s hard drive for record-keeping purposes. We do not link any of the information we store in cookies to your Personal Information. If you do not wish to accept cookies, you have the option of blocking or disabling cookies. However, please be aware that you will be unable to access certain parts of the Website if you do block or disable WIP’s cookies.
Choice and Opt-Out Options
WIP does not collect Personal Information through the Website unless users choose to provide it. If you do not wish to have WIP collect your Personal Information through the Website, you can not to do the following:
- create an account through the Website;
- subscribe to the WIP Products and Services through the Website;
- seek troubleshooting help through the Website;
- provide feedback to WIP through the Website; or
- participate in surveys or promotions.
Use of Personal Information
We will use the Personal Information received through the Website for the various purposes outlined above under "Collection of Information".
By providing Personal Information through the Website, you acknowledge and agree that we may use the Personal Information for the purposes set out above.
Disclosure of Personal Information
We will not transfer Personal Information to third parties, except for our business partners who have agreed to comply with legally required privacy standards and who will use the information only for the purposes disclosed at the time of collection or for a use consistent with that purpose.
Notwithstanding the foregoing, we reserve the right to disclose Personal Information if we reasonably believe that we are required to do so by law or legal process or if we are otherwise requested by any law enforcement officer or agency acting under colour of law. In addition, we reserve the right to disclose Personal Information in order to (a) enforce the Website Terms of Use; (b) protect and defend the rights or property of WIP; or (c) act in urgent circumstances to protect the safety or security of the public or users of the WIP Products and Services or the Website. We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.
WIP does not sell, rent or share its customer lists to third parties for marketing or commercial purposes.
If you create an account and subscribe to the WIP Products and Services through the Website, you may at any time, add additional users to your account for an additional fee. Such additional users who access the WIP Products and Services through the Website will be subject to and must agree to the same terms as you, including this Privacy Policy. However, we take no responsibility for the collection, use or disclosure of your Personal Information by such additional users.
Protection of Personal Information
WIP has implemented reasonable physical and technical measures to protect Personal Information obtained through the Website against loss or theft, unauthorized access, use or disclosure. For further information on how we protect Personal Information, contact us using the information listed below under "Questions or Comments".
Retention of Personal Information
We may keep Personal Information obtained through the Website for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected or for such longer period as may be required or permitted by applicable laws and regulations and your consent to such purpose(s) remains valid after termination of our relationship with you.
WIP retains all Personal Information collected by, or provided to, it on secure servers in Canada. However, some of WIP’s third party service providers may store information received from users (including Personal Information) outside of Canada, and under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other provinces or foreign jurisdictions may be entitled to access users’ Personal Information.
Accuracy
We will do our best to ensure that the Personal Information obtained through the Website is accurate and complete. You can help WIP maintain the accuracy of your Personal Information by notifying WIP of any changes to this information via the contact information below under "Questions or Comments".
You are responsible for ensuring that all information created through your use of the Website and the WIP Products and Services is accurate, reliable and complete. You should verify all such information and should consult with a professional before relying upon the information. We are not in the business of providing legal, financial, accounting, investment, audit or other professional advice and use of information created from the Website and the WIP Products and Services is at your own risk.
Questions or Comments
We welcome questions or comments about the Privacy Policy. Please direct any questions or comments to the individual below who oversees WIP’s compliance with privacy requirements: